What Personal Information do we collect about you, why and on which legal basis?

We collect information you provide directly to us. In particular:

  • We collect your email address for you to subscribe to our newsletter and receive our communications. We do so on the basis of your consent.

  • We might also collect your contact information, including your name and any information you choose to provide if you request customer support or otherwise communicate with us. We do so when you reach out to us by email or if you use our chatbot service. We do so as it is necessary to provide our services to you.

We also collect:

  • Public wallet addresses to identify a user’s journey through our Interface. We group and analyze these user journeys collectively in order to provide adequate security for our users and to improve our overall App user experience. We do so because we believe we have a legitimate interest in understanding how our site is used and in keeping it secure.

  • Information about you or your device when you visit our website or when we send you an email. This information may be considered to be Personal Information either in itself or when combined with other information about You. This includes technical information, including the Internet protocol (IP) address used to connect your device to the Internet and browser type and version, as well as information about your visit, including the dates and times You use our website, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), etc. or information on whether you open an email. We use cookies and other tracking technologies to do so. You can learn more about such technologies by reading our Cookies Notice.

In some cases, we collect and process the Personal Information mentioned above on the basis of our legitimate interest. In particular, we do so for the following purposes: administering the website, system administration and detection of usage patterns, detection for troubleshooting purposes.

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